The primary responsibility of addressing the service related, billing, quality of service grievances lies with our associates, which emanates from signed terms and conditions. As per customer application form.

However, in case a grievance is not redressed even after exhausting, You may submit grievance in either of the following ways:

Grievances
Sr No. Mode Details
(i) By hand Contact: Texes Connect Private Limited, Room No. 203 A, 2nd Floor, Chintels House, 16 Station Road, Hussianhganj, Lucknow -01
(ii) By post Address: Texes Connect Private Limited, Room No. 322, 3rd Floor, Ansal City Center, Behind Tulsi Theater, Hazratganj, Lucknow -01, Uttar Pradesh, India
(iii) Through mail [email protected]
(iv) Through phone Phone No: 9565666641
(v) By Web Portal www.texes.in/grievances/